
Frequently Asked Questions
Find quick answers to frequently asked questions about Wombato
Getting Started
Creating an account is easy! Click the "Sign up" button in the top right corner, enter your email address, and create a password. You can also register with your Google or Facebook account for a quicker sign-up.
Yes! Wombato is completely free. You can search for camping spots, read reviews, and share your own discoveries at no cost. We believe everyone should have access to great outdoor experiences.
Adding and Managing Places
Once you're logged in, click the "Add place" button in the navigation menu. Fill out the detailed form with information about the location, amenities, photos, and a helpful description. Make sure the place is on public land or that you have permission to share private locations.
Great spots include high-quality photos, accurate GPS coordinates, detailed amenity lists, road conditions, cell signal info, nearby water sources, and any safety concerns. The more useful info you provide, the better!
Absolutely! Go to your profile and find "My places" to edit any locations you've added. You can update photos, change descriptions, or adjust amenity info as things change.
You can leave a comment with updated information or use our "Report issue" feature to flag outdated or incorrect details. Our community helps keep the information accurate and up to date.
Safety and Guidelines
Read user reviews and comments, check the safety info provided in the listing, and always let someone know your plans. Our Safety Tips page offers comprehensive guidance for safe camping practices.
You can leave a comment with updated information or use our "Report issue" feature to flag outdated or incorrect details. Our community helps keep the information accurate and up to date.
We require all submitted spots to be on public land where camping is allowed or on private land with permission. However, always check local laws and obtain the necessary permits before camping.
Reviews and Community
Visit the place's detail page and scroll down to the reviews section. Rate your experience from 1 to 5 stars and write a detailed review about the conditions, accessibility, and overall experience.
Share information about current conditions, road access, amenities that worked or didn't, weather impact, and tips for future visitors. Be honest and constructive in your feedback.
Yes, please report any content that violates our community guidelines using the "Report" button on posts or comments. We take all reports seriously and investigate promptly.
Technical Problems
Try refreshing the page, clearing your browser cache, or using a different browser. If the issue persists, contact our support team with details about your device and browser.
Make sure your photos are under 10 MB each and in JPG, JPEG, or WEBP format. Check your internet connection and try uploading one photo at a time. Contact support if the issue continues.
Click "Forgot password" on the login page, enter your email, and we'll send you a reset link. Check your spam folder if you don't see the email within a few minutes.
Can't find your question?
Still can't find the answer you're looking for? Our team is here to help you get the most out of Wombato.